Frequently Asked Questions
Everything You Need to Know About HEIC Conversion
What is HEIC format?
HEIC (High Efficiency Image Container) is a modern image format developed by Apple, introduced in iOS 11. It uses advanced HEVC compression to store photos at roughly 50% smaller file sizes compared to JPEG, while maintaining equal or better image quality. HEIC supports 16-bit color depth, transparency, and can store multiple images in a single file.
Why do I need to convert HEIC to JPG?
While HEIC offers superior compression, many devices, websites, and applications still don't support this format. Converting to JPG ensures universal compatibility across all platforms, browsers, social media, and older devices. JPG remains the most widely supported image format worldwide, making it essential for sharing photos online or with non-Apple users.
Is the conversion free?
Yes, our HEIC to JPG converter is completely free to use with no hidden fees, subscriptions, or registration required. You can convert unlimited files at any time. We believe photo conversion should be accessible to everyone without paywalls or limitations.
Are my photos safe? Do you store my images?
Your privacy is our top priority. All conversions happen locally in your browser using client-side processing whenever possible. For backend conversions, images are temporarily processed on our secure server and automatically deleted within 1 hour. We never store, analyze, or share your photos with third parties. See our Data Privacy Policy for full details.
What devices can I use this converter on?
Our web-based converter works on any device with a modern web browser, including iPhones, iPads, Android phones/tablets, Windows PCs, Mac computers, and Linux systems. No app installation or software download is required - simply visit our website from any browser like Chrome, Safari, Firefox, or Edge.
Will converting HEIC to JPG reduce image quality?
Our converter preserves maximum image quality during conversion by using high-quality JPG compression settings (90-95% quality). While HEIC technically has higher color depth (16-bit vs 8-bit), the difference is imperceptible to human eyes in most photos. The converted JPG files will look virtually identical to the original HEIC images on all displays.
How many files can I convert at once?
You can select and convert multiple HEIC files simultaneously in a single batch. While there's no hard limit, we recommend batches of 20-50 files for optimal performance depending on your internet connection and file sizes. For very large photo libraries, consider converting in multiple batches.
How long does the conversion take?
Conversion speed depends on image resolution, file count, and your internet connection. Typically, individual photos convert in 1-3 seconds each. A batch of 10 standard iPhone photos usually completes in under 30 seconds total. Larger files or slower connections may take slightly longer.
Do I need to install any software?
No installation required! Our converter is entirely web-based and works directly in your browser. Simply visit convertyourheic.com, upload your HEIC files, and download the converted JPGs. This eliminates security risks, compatibility issues, and saves storage space on your device.
Can I convert JPG back to HEIC?
Currently, our tool specializes in HEIC to JPG conversion only. While technically possible to convert JPG to HEIC, it wouldn't provide the compression benefits since HEIC's efficiency comes from capturing photos directly in that format. If you need HEIC files, take new photos with an iPhone/iPad camera set to HEIC format in Settings > Camera > Formats.
What happens to EXIF data during conversion?
We preserve important EXIF metadata during conversion, including date/time, camera settings, GPS location (if present), and orientation data. This ensures your photos maintain their timestamp information and display correctly after conversion. You can optionally remove GPS data for privacy before converting.
Why are HEIC files not supported everywhere?
HEIC is relatively new (2017) and uses HEVC compression, which requires licensing fees for commercial use. Many platforms haven't implemented support due to licensing costs, complexity, or maintaining backward compatibility with older systems. JPG, introduced in 1992, has had 30+ years to become the universal standard, making it supported everywhere by default.
Still Have Questions?
If you couldn't find the answer you're looking for, feel free to check our HEIC Information Guide for more technical details about the format. For additional support, you can reach out through our social media channels or leave feedback through your browser.