Data Privacy Policy

Last Updated: December 7, 2025

Our Privacy Commitment

At ConvertYourHEIC.com, we take your privacy seriously. We understand that your images are personal, and we've designed our service to protect your data at every step. This policy explains how we handle your information when you use our HEIC to JPG conversion service.

Information We Collect

When you use our service, we may collect:

  • Uploaded Images: The HEIC files you upload for conversion are temporarily stored on our servers.
  • Technical Information: Basic technical data such as IP address, browser type, and access times for security and service improvement purposes.
  • Cookies: We use essential cookies for service functionality and analytics cookies (Google Analytics) to understand usage patterns.

How We Store Your Images

Your privacy is our top priority:

  • Temporary Storage: Your uploaded images are stored only for the duration of the conversion process.
  • Automatic Deletion: All uploaded and converted files are automatically deleted from our servers after 1 hour.
  • Secure Processing: Images are processed in isolated environments and are never accessible to other users.
  • No Manual Access: Our staff never accesses, views, or reviews your uploaded images.
  • Encrypted Transmission: All file uploads and downloads use HTTPS encryption.

How We Use Your Information

We use collected information solely to:

  • Provide and improve our image conversion service
  • Monitor and analyze service performance and usage patterns
  • Detect and prevent security threats or abuse
  • Comply with legal obligations

Information Sharing

We never sell, rent, or share your images or personal information with third parties, except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who assist in operating our service (under strict confidentiality agreements)

Third-Party Services

Our website uses:

  • Google Analytics: To analyze website traffic and usage (anonymous data only)
  • Google AdSense: To display advertisements (subject to Google's privacy policy)

These services have their own privacy policies and we recommend reviewing them.

Your Rights

You have the right to:

  • Use our service without creating an account
  • Know that your files are automatically deleted after 1 hour
  • Opt out of analytics cookies through your browser settings
  • Request information about data we may have collected

Security Measures

We implement industry-standard security measures including:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure with regular security updates
  • Automated file deletion after 1 hour
  • Rate limiting and abuse prevention systems

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us through the information provided on our website.

In Summary: Your images are processed securely, automatically deleted after 1 hour, and never shared with third parties. Your privacy is our priority.